Refunds, Returns, and Exchanges.

Book refund, return, and replacement policy: Generally, there are no refunds, returns, or exchanges on book purchases, but if your new book arrives mangled, notify us immediately. Send us some pics of the shipping carnage and we will replace it for you. 

Small imperfections do not = mangled. 

Magazines/journals cannot be returned. 

Other non-returnable items:

  • Gift cards.
  • Downloadable and digital products.
  • Reading and submission fees.
  • Subscription based purchases. 
Merch returns and refunds are on a case by case basis. If your merch is damaged please contact us and we’ll work things out. 

Need help?

Contact us at admin@shadowdogpress.com for questions related to refunds and returns.

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